Green light of Internet is not working !!!

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Green light of Internet is not working !!!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Green light of Internet is not working !!!
Green light of Internet is not working !!!
2015-09-10 23:00:03
Model :

Hardware Version : Not Clear

Firmware Version :

ISP :

I have TP-LINK TD-W8961ND. I forgot my password of 192.168.1.1 address. I reset my modem by inserting a pin in reset hole. When my model reset the light of internet was not working. So I try reinstaling my modem by CD but at last step CD is giving ERROR:020 I dont know what to do please help me. Tell me what should I do ? Should I give my modem to my service provider (BSNL)??And please tell me how could I reset my password of address 192.168.1.1 ?PLEASE HELP THIS IS URGENT !!!
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Re:Green light of Internet is not working !!!
2015-09-14 16:42:46
Contact your ISP to confirm configuration parameters like VPI, VCI, connection type, encapsulation mode, username and password.
Reset the router and reconfigure it with correct information.
For Indian Users Only (English & Hindi Service)
Toll Free:
1800 2094 168
E-mail:
support.in@tp-link.com
Service Time:
10:00AM to 6:00PM, Monday to Saturday.
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