TD-W9980 Router wont connect TALKTALK VDSL

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TD-W9980 Router wont connect TALKTALK VDSL

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TD-W9980 Router wont connect TALKTALK VDSL
TD-W9980 Router wont connect TALKTALK VDSL
2015-09-23 20:56:27
Model :

Hardware Version : Not Clear

Firmware Version :

ISP :

Hi people, wonder if you can help, It was working fine yesterday and this morning, i turned it off to go to work, then when i turned it on it would just show dissconected, i then restored to factory default, installed latest firmware, set up the router at first using the pre settings on the drop down options for talktalk vdsl, just shows disconnected.


So i then tried to set it up myself by choosing OTHER, i then choose DYNAMIC and the dam thing still showed disconnected, does anyone have the TalkTalk manual settings for this router?


Cheers
Ryan
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Re:TD-W9980 Router wont connect TALKTALK VDSL
2015-09-24 13:49:27
Do you have username and password from talktalk? If not, you have to confirm it. As I know, talktalk use VLAN ID 101 and PPPoE as the connection type. But you'd better check with your ISP.
If VDSL-talktalk is not in the list, it is correct to choose Other and go to next page. Follow the guide below to check your configuration.
http://www.tp-link.com/en/faq-905.html
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Re:TD-W9980 Router wont connect TALKTALK VDSL
2015-09-24 17:48:34
Hi there, no its a dynamic connection, it seems to be working again today now, not altered anything, its strange, the talktalk router worked fine yesturday so its not a connection issue...
Will keep an eye on it, i noticed others at talktalk forum complaining about the same thing with this tp router, exact same model...
Thank u for replying....
Ryan
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