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Archer AX10 frequently disconnect WAN

PravinV

2025-12-16 12:47:40 - last edited 2026-01-14 07:49:32

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Registered: 2025-12-16

Archer AX10 frequently disconnect WAN

2025-12-16 12:47:40 - last edited 2026-01-14 07:49:32

Model: Archer AX10

Hardware Version: V3

Firmware Version: 1.2.2 Build 20250812 rel.75732(5553)

Hello

Hello, my Tp-Link router frequently disconnect from WAN. There is no issue with the ISP as internet is working fine if wifi router changes. As checked on logs getting below logs.

2025-12-15 19:21:15 Led Controller INFO [615] Start to run WAN1_ON

2025-12-15 19:21:15 Led Controller INFO [615] Start to run WAN0_OFF

2025-12-15 19:21:15 Led Controller INFO [615] Start to run LAN_OFF

I did tried below solutions

1. Disabled IPv6

2. Change DNS settings

3. Changed MTU Size value

4. changed the WAN cable

5. tried disabling OFDMA feature

6. tried factory reset.

1 Accepted Solution

Joseph-TP

2025-12-20 16:53:36 - last edited 2026-01-14 07:49:32

Posts: 5925

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Registered: 2024-06-22

Re:Archer AX10 frequently disconnect WAN-Solution

2025-12-20 16:53:36 - last edited 2026-01-14 07:49:32

Hello @PravinV ,

Welcome to our community.

Here are some steps to help you troubleshoot:

1. Update the Router Firmware:
• Log in to the router's web interface at http://tplinkwifi.net.
• Go to Advanced > System > Firmware Update and make sure your router's firmware is up to date.

2. Check Your Internet Connection (WAN):
• Connect a PC directly to your modem to verify if your Internet service from your ISP is stable.
• Ensure the Ethernet cable between your modem and the router is securely connected. Try replacing the cable with a new one if possible.
• Change the DNS servers on your router by logging into the web interface, then going to Advanced > Network > Internet > Advanced Settings. Set the DNS servers to 1.1.1.1 and 8.8.8.8.

If these steps don't help, please contact local support for further assistance.

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.

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