Archer C20 AC750 Issue

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Archer C20 AC750 Issue

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Archer C20 AC750 Issue
Archer C20 AC750 Issue
2016-02-03 10:07:16
Model :

Hardware Version : Not Clear

Firmware Version :

ISP :

Recently bought an C20 AC750, badly needed the bandwidth control and it delivered. Problem is.. I've noticed that when I try to play online things like Heroes of Newerth, DotA, or Helldivers.
My ping is <100ms. But at random times, I get disconnected for about 1-2 seconds.

I'm using my laptop, connection is wireless. I googled a bit and the problem could be that the issue is the network drops and reconnects itself.
I've already tried updating the firmware of the router, my laptop's drivers are up to date. I have tried disabling the bandwidth control, as well as not using the auto for the 2.4GHz or the 5GHz tried different channels and stuff. Still having drops. Tried switching to either 2.4 or 5GHz and still the same problem. Not sure what the problem is at this point, browsing is smooth. Probably because if there were connection drops you wouldn't notice it much unless you played online games.

Any help would be appreciated

Firmware version:0.9.1 2.0 v0044.0 Build 150707 Rel.63178n
[B]Hardware version:Archer C20 v1 0000000

[/B]
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#1
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3 Reply
Re:Archer C20 AC750 Issue
2016-02-05 10:31:24
I'm having the same problem, and i recently bought too, i using 2,4GHz only and tried every single channel and put to automatic channel, changed wifi range 20 mhz to 40 mhz, but the problem persists, my wifi signal is good and no interferences has been detected.Firmware Version: 0.9.1 1.0 v0044.0 Build 150827 Rel.40096n (Brazilian Official Firmware)Hardware Version: C20 v100000000
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#2
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Found a fix
2016-02-05 19:36:27
Just found a solution, its not the C20's fault

if you're using windows 8.1, apparently the drivers are a little wonky. Here's a link: http://www.gabze.com/fix-wifi-disconnects-frequently-windows-8/

s
o apparently, the wifi "drops" are actually the laptop's doing in an attempt to "save" battery. I just disabled that and everything went smoothly.

What bothers me now though is that I've had this laptop for a year and I never had a problem with the wifi and with my old router
this issue only came up when I used the C20. Weird.

But anyway, I hope this helps!
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#3
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Re:Archer C20 AC750 Issue
2016-02-06 00:03:41
Hi guys 0.9.1 2.1 v0044.0 Build 151120 Rel.35051n

Try the latest Firmware, you guys are using the one just before..
Dont forget things with updating: use INTERNET EXPLORER, i tried on google chrome and it didnt work, not install fail but when i looked at the firmware version , it didnt change.
Unplug the WAN from router.
Last thing, do a factory reset after the successful firmware update

Archer C20_V1_151120




Published Date

20/11/15







Modifications and Bug Fixes
New Features/Enhancement:

[*]Added support for IPTV;
[*]Added an option which allows ping packet from WAN port in "Security";
[*]Optimized the compatibility with some cable modems.
Bug Fixed:

[*]Fixed the bug that web interface can't display properly via IE8;
[*]Fixed the bug that NAT loopback can't take effect in some scenarios.
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Information

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Replies: 3

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