AP500 Bridging Problem

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AP500 Bridging Problem

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AP500 Bridging Problem
AP500 Bridging Problem
2016-05-26 18:40:40
Model :

Hardware Version : Not Clear

Firmware Version :

ISP :

Hi there,

i just want to bring attention to a Bug on the AP500 in Multi SSID Mode!
It bridges packets (DHCP and more) between different VLANS on the wired ethernet side.
Wired DHCP-Clients may get IPs from other VLANS and will have ip-connectivity issues.
If you plan to use two AP500 with Multi SSID Mode you will (!) create a l2-loop if you don´t have a proper loop detection mechanism on the switch which disconnects the AP500 automatically.
I opened a Ticket (208545) on March 26th 2016 and there is still no firmware available to fix this behavior.

Even after two month it is still not possible for me to use my two AP500 in Multi SSID Mode.
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#1
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48 Reply
Re:AP500 Bridging Problem
2016-06-14 03:52:09
Fixed only within a beta firmware.
Still some other bugs left and i´m just wating for a non beta firmware and some other necessary improvements.
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#2
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Re:AP500 Bridging Problem
2016-06-15 02:31:03

deniTHOR wrote

Fixed only within a beta firmware.
Still some other bugs left and i´m just wating for a non beta firmware and some other necessary improvements.


Where do you get the beta firmware from?
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#3
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Re:AP500 Bridging Problem
2016-06-17 19:17:39
I got it from the support after reporting and spending much time explaining the whole problem.
It took me over two month and many many emails to get a working beta firmware.
In the whole process i got five different beta versions and only the last one fixed it so far.

Just open a ticket and ask for the beta firmware provided in case 208545.
They could not tell me when a final release will be available on the website.
If you plan to use Multi SSID it will not work properly without a new firmware!
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#4
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Re:AP500 Bridging Problem
2017-07-09 12:09:44
It seems I have a similar sort of problem. I create a SSID GUEST mapped to VLAN 10. Packets tagged VLAN 10 arriving on the wired interface go out the GUEST SSID as expected. But traffic from the GUEST SSID leave the AP on the wired interface untagged. I wonder if this was similarly observed by others, and @deniTHOR if the beta firmware rectified it?
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#5
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Re:AP500 Bridging Problem
2017-07-09 12:48:09
It seems I have a similar sort of problem. I create a SSID GUEST mapped to VLAN 10. Packets tagged VLAN 10 arriving on the wired interface go out the GUEST SSID as expected. But traffic from the GUEST SSID leave the AP on the wired interface untagged. I wonder if this was similarly observed by others, and @deniTHOR if the beta firmware rectified it?
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#6
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Re:AP500 Bridging Problem
2017-07-12 10:47:48
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#7
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Re:AP500 Bridging Problem
2017-07-12 19:22:21

Kevin SG wrote



Any idea what it fixes?
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#8
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Re:AP500 Bridging Problem
2017-07-13 15:28:54
Network loop may occur when multiple AP500s are connected to the switch if VLAN is enabled on both AP500s and switch
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#9
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Re:AP500 Bridging Problem
2017-07-19 01:37:28

lzs wrote

It seems I have a similar sort of problem. I create a SSID GUEST mapped to VLAN 10. Packets tagged VLAN 10 arriving on the wired interface go out the GUEST SSID as expected. But traffic from the GUEST SSID leave the AP on the wired interface untagged. I wonder if this was similarly observed by others, and @deniTHOR if the beta firmware rectified it?


That´s the version i got provided on my case. MultiSSID is working and you wont get a loop anymore with two APs in multiSSID Mode.
I did not test more than that. The AP still sends out his own traffic untagged (no ntp, no logging and no management from lan side).
The AP500 is like a beta version product - You pay money for just to find out later what will not work - And it seems TP-Link does not care much.
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#10
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Re:AP500 Bridging Problem
2017-07-19 15:56:00
if the beta can't fix the problem, i think it is better to report back to tp-link support so they will take a look at it.
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#11
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