PLC Utiliy recognizes TP-PA8030P as an unknown device
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
PLC Utiliy recognizes TP-PA8030P as an unknown device
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-19
2017-04-19 01:09:35
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-19
PLC Utiliy recognizes TP-PA8030P as an unknown device
2017-04-19 01:09:35
Tags:
Model :
Hardware Version :
Firmware Version :
ISP :
Hi,
I have a TL-PA8030P KIT connected and running with an AVM FritzBox 7490. Everything runs smooth, there is only one problem. I am not able to update the kit. The PLC Utiliy recognizes the powerline adapters but only as unknown devices. The only option I can choose is to rename them.
Any idea what to do?
Hardware Version :
Firmware Version :
ISP :
Hi,
I have a TL-PA8030P KIT connected and running with an AVM FritzBox 7490. Everything runs smooth, there is only one problem. I am not able to update the kit. The PLC Utiliy recognizes the powerline adapters but only as unknown devices. The only option I can choose is to rename them.
Any idea what to do?
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
8 Reply
Posts: 424
Helpful: 17
Solutions: 0
Stories: 0
Registered: 2016-02-19
Re:PLC Utiliy recognizes TP-PA8030P as an unknown device
2017-04-19 16:55:19
Same here. I've used the old PLC utility that came on CD with the adapter. That worked - and the downloadable tpPLC utility still doesn't to this day.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#2
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 3
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-10-03
Re:PLC Utiliy recognizes TP-PA8030P as an unknown device
2017-10-03 18:44:17
Would you upload the old version? Seems I dont have the CD anymore.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#3
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 183
Helpful: 6
Solutions: 0
Stories: 0
Registered: 2016-12-28
Re:PLC Utiliy recognizes TP-PA8030P as an unknown device
2017-10-06 01:44:40
Try a hard reset?
Or If there is newer firmware then use the recovery utility I posted elsewhere on here and update it.
Or If there is newer firmware then use the recovery utility I posted elsewhere on here and update it.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#4
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 424
Helpful: 17
Solutions: 0
Stories: 0
Registered: 2016-02-19
Re:PLC Utiliy recognizes TP-PA8030P as an unknown device
2017-10-06 15:18:23
The problem is with how tpPLC guesses which adapters are TP-Link product and which aren't. Unlike ALL the other vendors, TP-Link PLCs do not have the "vendor" and "product" fields filled correctly - this is a firmware problem. Instead, the "unit name" field is filled with a string that reads "tp_ver_...". tpPLC utility looks for that string.
Now if you rename your PLC adapter units with a generic PLC management tool, TP-Link adapters become unrecognizable, only a factory reset ever brings them back.
To get this right, TP-Link would have to configure their firmware correctly. Note this is true across all series that use Qualcomm chips - AV200, AV500, AV1200.
Now if you rename your PLC adapter units with a generic PLC management tool, TP-Link adapters become unrecognizable, only a factory reset ever brings them back.
To get this right, TP-Link would have to configure their firmware correctly. Note this is true across all series that use Qualcomm chips - AV200, AV500, AV1200.
1
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
1
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#5
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 183
Helpful: 6
Solutions: 0
Stories: 0
Registered: 2016-12-28
Re:PLC Utiliy recognizes TP-PA8030P as an unknown device
2017-10-07 00:37:37
OK, so a hard / factory reset as above then. To do that, repower the Powerline adaptor and hold down the sync button for about 15 seconds...
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#6
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2018-02-23
In my case my FritzBox could reset the powerlan adapter
2018-02-23 05:29:57
I got the same problem as you described, my TP-Link PowerLan Adapter was shown as unknown device in tie PLC-Tool.
But I remembered that I found the PowerLan Adapter in my FritzBox home network. I looked in my Fritzbox home network overview, found the PowerLan Adapter and in the detail page, there was a reset button. After I reseted the PowerLan Adapter, the PLC-Tool found the Adapter as a tp-link device. Now, it works.
But I remembered that I found the PowerLan Adapter in my FritzBox home network. I looked in my Fritzbox home network overview, found the PowerLan Adapter and in the detail page, there was a reset button. After I reseted the PowerLan Adapter, the PLC-Tool found the Adapter as a tp-link device. Now, it works.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#7
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 424
Helpful: 17
Solutions: 0
Stories: 0
Registered: 2016-02-19
Re:PLC Utiliy recognizes TP-PA8030P as an unknown device
2018-02-23 19:40:37
... and once you name the TP-Link adapter using the Fritz!Box user interface, it'll be "unknown" to TP-Link software again. See above for why.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#8
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2018-02-23
Re:PLC Utiliy recognizes TP-PA8030P as an unknown device
2018-02-25 20:16:09
No, I only reset the powerline adapter via Fritzbox menu. After the reset, the adapter was correctly shown in the PLC-Tool.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#9
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-19
2017-04-19 01:09:35
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2017-04-19
Information
Helpful: 0
Views: 2756
Replies: 8
Voters 0
No one has voted for it yet.
Tags
Report Inappropriate Content
Transfer Module
New message