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Archer c3200 disconnects from the internet

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Archer c3200 disconnects from the internet

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Archer c3200 disconnects from the internet
Archer c3200 disconnects from the internet
2017-06-21 14:19:12
Model :

Hardware Version :

Firmware Version :

ISP :

Hi all
I've got an Archer C3200 configured (with quick configuration) to connect to the internet via PPPoE (this is stable, using an apple router earlier and all worked fine)
This router disconnects from the internet from time to time. It has nothing to do with the internet provider.
My firmware is 0.9.1 0.1 v004b.0 Build 160712 Rel.55313n

do you have any clues why the router keeps loosing internet connection? It happens either via wifi or cable, the light on the router related to internet connection turns orange and the internet status in admin panel says PPPoE disconnected

thank you in advance for any clues and hints
cheers
maciek
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#1
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11 Reply
Re:Archer c3200 disconnects from the internet
2017-06-26 19:49:51
Maybe try a different cable between the modem and the router. And you also can connect your computer to your modem directly by an Ethernet cable, setup PPPoE connection on your computer, then see if you have stable internet access.
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#2
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Re:Archer c3200 disconnects from the internet
2017-08-18 07:03:48
I have this bomb problem. buffering, losing connection, is a bad router. my ac2600 is working and this ***t ac3200 has this issue.
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#3
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Re:Archer c3200 disconnects from the internet
2017-08-18 10:11:44

WeakWifi wrote

I have this bomb problem. buffering, losing connection, is a bad router. my ac2600 is working and this ***t ac3200 has this issue.

does your AC3200 lost connection from the wan or it simply stops responding for no reason? how many clients you have?
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#4
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Re:Archer c3200 disconnects from the internet
2017-08-24 03:22:20
I have 9 devices. So, i made a test, only pc from wifi, and the pages keeps 2 to a 5 secs to loading. From Archer c2600 i can 1 to a 2 secs. The connection issue from wan, yes, lossing pppoe conection, why, is a mistery from tp-link. But a bought archer c3150 v2, yah more money to tp link, waiting the delivery.
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#5
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Re:Archer c3200 disconnects from the internet
2017-08-25 14:05:58
you can report the problem to tplink support and send them the log to analyze
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#6
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Re:Archer c3200 disconnects from the internet
2018-09-01 03:19:35
I've very similar issue. I've been using a modem configured as bridge with a separate (wifi) router for years. Until a couple of months ago I was using an Apple router but since they moved out of the networking business I've bought an TP-Link Archer C3200 as a replacement. I have it running for 2 months now and the performance is good but in this timeframe I had to reset my router 3 times already.

Has anyone figured out a solution yet?
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#7
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Re:Archer c3200 disconnects from the internet
2019-01-11 00:49:23
I have the same problem. Please help somebody.
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#8
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Re:Archer c3200 disconnects from the internet
2019-02-21 17:37:27

Same issue here.... Archer C3200 (Wifi connection) has been working fine over a year and since a few months it is disconnecting from the internet and the "earth" logo is turning orange. Need some help to make my teleworking day less frustrating!!!

manticore wrote

Model :

Hardware Version :

Firmware Version :

ISP :

Hi all
I've got an Archer C3200 configured (with quick configuration) to connect to the internet via PPPoE (this is stable, using an apple router earlier and all worked fine)
This router disconnects from the internet from time to time. It has nothing to do with the internet provider.
My firmware is 0.9.1 0.1 v004b.0 Build 160712 Rel.55313n

do you have any clues why the router keeps loosing internet connection? It happens either via wifi or cable, the light on the router related to internet connection turns orange and the internet status in admin panel says PPPoE disconnected

thank you in advance for any clues and hints
cheers
maciek

 

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#9
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Re:Archer c3200 disconnects from the internet
2019-11-09 16:23:45

@flying snow 

 

I have the same issues with my c3200. It also loses internet connection all the time. If there is no fix soon it will be my last from tp-link...

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#10
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Re:Archer c3200 disconnects from the internet
2019-11-18 02:19:22

I have never seen worse customer service. I have the same issue - TP Link has not replied here, their chat feature is available, but is not answered, and when I try to submit something by email, it gets rejected.

 

I assume you're all like me, in that you'll never purchase another TP-Link product again.

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#11
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