I also did a full factory reset to see if that would fix anything, but it didn't.

I am having trouble getting enable authentication to work. I tried using default account option, and use new account, but when I enter try to enter the username and password on windows it says...

Hello I want to update to the latest firmware for the features and security, but I really want a backup of my current firmware since it is working stable, and so I have a way to revert if I have...