@Villa365 In addition to my first question I now find that the Pixel 2 phone will connect to the SSID_EXT but our ipads & iphones will not. Any suggestions as to what I should do? The same passwords...

I have set up the extender to my Virgin Hub3 OK. However, I installed the Extender in our Conservatory & to access the improved wi-fi I have to change from my Router name to Router name-Ext. I've...