@jleong thanks guys. I'm now able to connect as well. Agreed that The app instructions are quite misleading. For maxis, do not change the existing wiring positions between router & modem. I had to do...

@TP-Link thanks for your reply. 1- I've used dynamics ip 2- no internet using Ethernet cable to my laptop 3 maxis router: tp link ac1200 wireless dual band

@Kevin_Z please help I'm having trouble with internet connection.. I connected Ethernet from the main e4 to maxis router.. did all the steps but to no avail

@Normality78-_ I'm having the same issue no matter how permutations I did. Ppoee, vlan, ip4 ip6.. please help!