The Smartplug is working normally. It CANNOT turn on devices that have a 'soft' power switch. If you plug the device in to the wall and it does not turn on (with the power switch on), the Smartplug...

What happens if you just plug the LEDs in to a powered outlet? I'm guessing applying power doesn't turn the LEDs on. The plug is working normally, but you need an LED strip with a "Hard" power...

What devices do you have connected? How much wattage do they use? Have you tried other devices? What do the numbers read under "Today's Summary" for "Usage" and "Runtime"? When you expand the Energy...

What are you switching on and off? Are you turning it off from the Kasa app, an Echo, or the button on the Smartplug? The light should be bright green when the plug is On, and dim green when the plug...

This is from the thread above yours- maybe it will help. @Squintyeyed Pug, as it turns out, you may have been right. There is a website: http://www.tplinkcloud.com where you can setup an account and...

"create a gmail account in Kasa?" 1. create a gmail account with Google, if you don't have one. Log in using your web browser. 2. enter that gmail address into the Kasa app. You will get an email at...