@TP-Link Hi, I sent the information on Sep. 28th following your instruction. Hope you got it. Looking forward to a resolution. Thank you.

@TP-link By the way I can connect to the internet but just unable to use the app.

@TP-Link Every once in a while I would get this error message and a month or more goes by then I have usage of my Deco app for about a month or more then the cycle would start again. I have...