Hello @Mariomark1541， Thanks for such detailed information, I will provide an update in this post once I get an answer from the Support team.

Hello @_Uktam_ , Thank you for your valuable feedback! Our senior engineer sent you an email to collect some information on the issue via email a week ago, did you see it? I will remind him to send...

Hello @BartD. ， Do you have any updates about your issue? If you have any further questions or concerns, please feel free to reach out to us.

Hello All， May I have the below information from you guys to help check more details: (Please send it via the Messages on the upper right corner of the page.) 1. Your TP-Link ID 2. Your Controller ID...

Hello @BartD., May I confirm whether this issue start to happen after the firmware upgraded of your OC200? A newer 5.12.9 Beta firmware has been released for trial, could you upgrade it to 5.12.9...

Hello @alien301, Thanks for your input to the TP-link Business Community! May I know did you test it with different client devices? Please confirm whether the Voucher rules have expired. You may...