i figured this out, you have to download a photo first, this then brings up the permissions options, once you've added permissions you can then download clips, please add this to your FAQ for apple...

@mclingo the issue is there is no way to allow permissions, nothing comes up when you install the app and when you go to settings, tapo there is nothing there to allow either. see attached file - my...

I am after some help I pulled an old iPad out of my drawer and updated it to the latest iOS version and installed the tapo app but I am unable to download clips to iPad Photo Gallery, just dates...

Does anyone else finding Alexa integration is stopped working I can't get any of the camera sensors to trigger any routines anymore I've tried disabling and enabling the skill

@Solla-topee I cant find a V3 firmware anywhere, onmly V4, can you send me an EU link

@mclingo Hi, please can you also try give me some advice on upgrading the firmware, it simply fails eveyr time, "unable to upgrade" no errors, so far i've tried: In all cases I have disabled firewall...