Tapo Smart Camera Forums - TP-Link Community

Introducing aireal at CES 2026!

Welcome to CES 2026! Our teams have been working over the last year to streamline your smart home experience by expanding our existing lines with additional model variations and significant feature en

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Riley_S

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Manual Alarm: Activate the Tapo Camera Alarm with One Tap

In modern security systems, the detection alarm feature of Tapo cameras offers users an enhanced layer of safety. However, automatic alerts may not align with users' actual needs in certain situations

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Solla-topee · Latest post Saturday by C2000C

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TroubleshootingWhat to do if the battery drains quickly on my Tapo battery-powered camera/doorbell?

This Article Applies To All Tapo battery-powered cameras or doorbells Description The battery level of the Tapo battery-powered camera/doorbell drops very quick, for example, the power consumption exc

Motion DetectionBattery

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Wayne-TP

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Over ride Tapo D210 clip settings

Hi Is there anyway to over ride the record clip settings on this camera? I've kinda had enough of the 15-17 seconds of clips when i've got people outside my house and need to keep a eye on them, i fee

DoorbellMotion Detection

By whitetop666 · Latest post 52 minutes ago by Wayne-TP

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C560WS facial recognition doesn't recognize faces whether by using the camera feature or the H500.

My C560WS doesn't recognize faces like it did before. It started around when a custom firmware was released for my cam regarding my issue with chickens and cats being detected as person. My 3 C530WS c

Facial Recognition

By mangaTom19 · Latest post 2 hours ago by Solla-topee

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SolutionWhat to do if the Tapo Pan/Tilt camera can't return to its original position properly after tracking

This Article Applies to: Tapo C500 2.0/TC40 2.0 Tapo C510 2.0/TC41 2.0 Tapo C520 2.0/TC42 2.0 Tapo C530 2.0/TC43 2.0 Tapo C560WS V1 Tapo C660 V1 Phenomenon Description: The cameras listed above aim to

Highlighted ThreadOfficialMotion Tracking

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Solla-topee · Latest post 2 hours ago by Solla-topee

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c200v1 with no video in app or over RTSP

Have a c200 that has not be showing video for some time. Tried factory reset with no luck. Put in a SDcard and enabled diagnostics with the following repeated errors: [2024-09-09 02:28:58][40;31m[ERR

By robdupre · Latest post 5 hours ago by Glennyp

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D130 microphone doesn't work

We can't use the call or voice message options, looks like it doesnt sound on the bell. I changed the Doorbell Speaker and Microphone volume in the app but it doesnt help. I use another account instea

FirmwareTapo App RelatedTwo-way Audio

By JosueGH

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tapo app

lately tapo app is refreshing almost every time when you have window open in back ground on ipad / when you bring up the window it refreshes to home screen most of the time which it never used to do t

By gandj · Latest post 10 hours ago by gandj

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Not working since purchased day, sent to service =centre still no resolution

Struggling for Struggling with service from nov 2025 no proper revert or solution provide, my CCTV camera memory card not working issue sent to service centre as well no proper soultion yet delivered.

MicroSD card

By krupeshkanade

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