@David-TP @HelpFixDecoApp I installed the beta firmware and I am happy to report that my client list has returned both in the app and in the web browser, see screenshots below. I will note that the...

Hi thanks for reaching out. I was actually contacted by a TP Link engineer yesterday evening asking me to install a different beta version of the firmware for BE11000:...

@david-TP I'm experiencing the same issue where no clients are displayed. This is true both in the app and when logged into the router via the browser. About 1 month ago I upgraded my system from 1 -...

Thanks @David-TP I sent an email to the support email as you suggested yesterday. As far as a beta firmware, I am not interested in trying out more beta firmwares at this time because I need...

@David-TP Same exact thing is happening to me. If I open the Deco app to view the client list, notice it has gone stale, attempt to refresh the list multiple times, this will eventually cause the...

@David-TP One other thing, the label on my Deco X55 shows it to be hardware v1.6 but the firmware upgrade page in the Web UI shows v1.0. Any reason why that might be?