@P40 thank you for coming back to me and great to hear you solved your issue in a non-technical way. I have done some more investigations and some tinkering in the admin console and for some reason...

@Sunshine Hi, I am also experiencing the same issue as @P40. I was previously using the EDUP 4G Router (EP-AZ800). This router was giving me 30-40MB download, 6-8MB upload. I was getting any support...