@Sunshine Ok, I did 3 screenshots in JPEG with ALL the info you asked, from the model of the router to the firmware and build numbers etc etc. I saved the system log too and I will send all 4 files...

I have problems with a Fastweb sim card. When I use the sim on my phone the sim is a 4G with 4 to 5 bars and good speed, when I insert the sim in the router I cannot do the wizard installation...