David, I followed the link and download the chipset driver. The setup application said my operating system is not supported (I have Windows 10 Pro). Is there something else I can do?

@David-TP I bought this adapter on January 27, 2020 from Amazon. I'll follow the steps in your link and see if that works. Thanks!

Hi, I'm having an unusual problem with my USB adapter. I have normal ping for about 15 seconds and then it spikes to 2000 for a second and then comes back down to normal. I have run the following...