Hi all, This has resolved itself overnight. Despite trying numerous times yesterday. First attempt this morning the subscription added to the network without issue. Only thing that changed was while...

Hi David-TP, APP log log submitted with screenshot. I did add my TP-Link ID the add additional info box. Screenshot of error also below. Many thanks for responding.

Hi, many thanks for responding. I will upload the app log when I get home along with a screenshot. However the message is as below. Couldn't apply HomeShield Subscription Service to your network....

I've just subscribed to security plus on my new x50 and the subscription is available in the deco app but whenever I try to apply it I get. Couldn't apply homeshield subscription services to your...