ISP problem, they probably use a Vlan ID of 0 (zero) and TPL equipment can't be set to this setting, call your ISP & ask them to adjust settings at their end to allow the router to find the...

Ensure you can get connected with a TPL router with your ISP, if they use Vlan ID 0 (zero) it won't connect without an intervention at their end. As for models, basic AX20 now AX23 are the start...

Hi. As a long term user of your products I would like to request that you move/enable DDOS protection to the routers that can support it rather than have this setting in the care package, all routers...

Hi, I maybe able to help here. Your router will probably be fine but your ISP config not so. If your ISP insists on a VLan ID of 0 (zero) no TPL routers can be configured this way currently and Vlan...