Hi @Sunshine , we have received a new MR500 unit to replace the previous one (sent for RMA) on the 23rd January. From the 23rd of January to middle last week we used the old MR200 V2 unit without any...

Hello @Sunshine thank you for your message The situation happens randomly. Right now was running well since last issue on the 17th January. This router is brand new and its been used since the 9th...

Hi @Sunshine Set an automatic Rebooting of the router either with its programming or a smart plug are not permanent solutions. We have sent the log of the router when it happened as requested. So the...

@Sunshine thanks for the reply. The model is the MR500 V1 EU, and the ISP is Optimus or PortalOptimus, from NOS provider. The SIM is brand new and was working in a MR200 V2 that got replaced by the...

Sunshine wrote This Article Applies to: Archer MR500(EU) V1, Archer MR550(EU) V1 Phenomenon Description: Some users have encountered internet dropouts with the Archer MR500 and MR550 routers after a...