I've had a Deco 20 for about a year. Set up parental controls no problem. Reconfigured them several times. No problems. I also subscribe to HomeShield. All of a sudden (don't know exactly when...

@RobbyJBobby ok it's me RobbyJBobby. I've had a Deco 20 for about a year. Set up parental controls no problem. Reconfigured them several times. No problems. I also subscribe to HomeShield. All of a...

This "help" app won't allow me to specify model or any other info about my system.