Hi@apreslin , I hope everything is well with you. I understand your feelings; firmware release dates vary by region. I will report your feedback to the relevant department, hoping to expedite the...

Hi @heffeque , Would you mind changing the DNS server to 1.1.1.1? One of our users reported an improvement after changing the DNS to 1.1.1.1. Please see here. heffeque wrote @Joseph-TP ISP...

@1APi , Thanks for getting back to us. May I know your network topology diagram? For example, ISP modem—router )))((( client devices (Note: — stands for wired connection,)))((( stands for wireless...

Hello @Ranieri , I see. Generally, local support can also assist you, especially since information related to customized products is often geographically specific. Have you tried contacting local...

Hello @87530875254478 , Sorry for the late reply. Have you tried a hard reset? Or, have you tried different operation modes? In which Operation modes does this happen?

Hi @EminusSleepus , Welcome to our community. HomeShield is a robust shield for home network security that covers all security scenarios with its network security, parental controls, QoS, and...