Hello @phuoccm , Thanks for contacting our community. It looks like the upload latency is indeed quite high; while enabling QoS brings it down a bit, it remains rather high. Would you mind sharing...

Hello @HenningB , Welcome to our community. First of all, please confirm that the Wi-Fi is enabled: Go to Settings > Wi-Fi. If Wi-Fi is off, tap the Wi-Fi icon (Turn on Wi-Fi) on the home page. Wait...

Hello @TonyR2026 , Thanks for contacting our community. You mentioned that the network connection stabilizes when you switch the 5G SIM card to the Huawei 4G router. This suggests that the settings...

Hello @DarranP , We look forward to your test results for the official firmware version 1.3.5. In the Tether App, go to the Wi-Fi settings page, click 2.4 GHz or 5 GHz, then select "Advanced." Click...

Hello @SamiS , Thanks for contacting our community. It looks like the WAN connection is dropping. Has this unexpected behavior been present all along, or did it start with a specific firmware version...

Hello @Smugiee , We fully understand your concerns and aim to identify the root cause of the anomaly as quickly as possible to provide you with the best possible assistance and advice. It appears...