Hello @Steve224 , Here are some troubleshooting steps that may help: 1. Check Power Saving Mode: For wired powerline adapters, check if Power Saving Mode is enabled. You can disable it using the...

Hello @pizzetta72 , This is actually normal behavior. The firmware version you upgraded to (1.3.10 Build 20250817) is the correct and newer version. Here's why there's a discrepancy: The firmware...

Hello @rustoz , As a supplement, please note that TPG network configuration typically uses VLAN ID 2. Please see NBN Modem Routers ISP Settings. Ensure the network configuration information is...

Hello @lbigfella , We are glad to hear that the beta firmware can help. Please feel free to contact us if you have any other questions.

Hello @Moz4020, Welcome to our community. When did you buy the modem? Here are some general suggestions: 1. Update the firmware: If the device is accessible, try updating to the latest firmware...

Hi @3mperor , We will follow up on your case on your other post.