I think TP-LINK won't tell us as it is confidential.

If you always see a blinking red lights and there is no responding via reset button,I'm afraid this camera has something wrong...

earthling17 wrote Likewise, I have problem with my 64GB SD card. It was working file but all of a sudden, about a week back, it doesn't read. I had thought that the memory was full but apparently it...

Since cloud camera is able to be seen via cloud account,so this function is removed...

You can try change the Channel of your router, can your other wireless devices connect to the router in the same location? What's the Wi-Fi signal strength shows on the computer?

Hi, for the issue, it's better to send an Email to TP-Link support at support@tp-link.com