check if the RE655BE actually has internet access by connecting a device through it. If that works then maybe your router or firewall is blocking the connection to the cloud. When the update button...

Why does his router with hardware version 1.0 have firmware from hardware version 1.60?

@SayeemAhmed As I see, on the main unit your phone is connected on wifi6, what band is connected on the second unit, can you check that please?

That’s a really old model (WR1043N V1 is over 10 years old) and it’s no longer supported, that’s why you can’t find it on the site and why errors like 9806 don’t get fixes anymore. Best option is to...

There won’t be any data loss just because you’re running them through a switch - it’s a normal setup. As long as the switch is gigabit (which you said it is), you’ll still get full bandwidth from...

You can also try logging in through the extender’s web interface with a browser, that sometimes works better than just relying on the app. If it still doesn’t work, a reset might help. Even though...