@bezoss FYI the logs submitted thru the app are not as in depth as the ones you can submit via the web ui. You should submit the ones from the web ui :)

@kalatos You said they had you swap the positions of the deco with another one. Did they also have you move the problem deco closer to the main unit to see if that was the problem? A yellow solid...

@Nix007 Could you please provide a little more detail? Deco model number Deco hardware version. You can find this on the bottom of your deco unit Deco firmware version. You can find this in the deco...

@bezoss Sorry for the late reply yes the answer you got was from a bot we are testing, Since the problem started after a firmware update let me get your logs so we can get one of the senior...

@kalatos Is the satellite deco rebooting around the same time everyday? Is the LED on the front going red when its offline? It might be a firmware issue between the BE65 and the BE25 that needs to be...

@oc_geek Welcome to the community. May I know your SIM carrier? How about the current firmware and hardware version of your Deco BE65 5G. Can you also provide screenshots of your 5G settings in the...