Forums/
Deco
2026-04-22 08:29:16
@chrisgosling If the other steps don't work let me know and we can try rolling back the firmware to see if that fixes the issue,
0HELPFULS
Forums/
Deco
2026-04-22 08:05:41
@chrisgosling Just making sure the problem started before you update to the new firmware yes?
0HELPFULS
Forums/
Deco
2026-04-22 08:04:16
@LiamHolyoake HB810 is a customized version for local internet service providers so its firmware hasn't been uploaded to the TP-Link official website or any official channels. Not sure we will be...
0HELPFULS
Forums/
Deco
2026-04-22 07:28:14
@Crch44 Can you please answer the following question in this post? https://community.tp-link.com/en/home/forum/topic/862604?replyId=1685768 Thanks
0HELPFULS
Forums/
Deco
2026-04-22 07:08:30
@chrisgosling See if any of the following help 1. Check if the powerline adapters are getting IP addresses: Even if they don't appear in the Deco app's client list, try checking if the devices...
0HELPFULS
Forums/
Deco
2026-04-22 01:16:01
@LiamHolyoake Can you please confirm your firmware and hardware version by using the directions below. Have you tried checking with the web Ui? 1. Go to http://tplinkdeco.net/ and sign in - use the...
0HELPFULS
