@Joseph-TP I don't have access to web configuration. I can only connect using tpPLC app and in this app I can't use .bin firmware file. I need NVM and PIB files, but from the link you provided, I can...

Can I receive NVM+PIB files as described in https://community.tp-link.com/en/home/forum/topic/237154?replyId=526016 ? I have the same issue after firmware upgrade.