Coen_le_GrandLV1Online
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Forums/ Tapo Smart Hub
2025-06-03 16:29:32
Re:The H500 does not work on the app
Hi, I've only one H500. I make a screen recording from 39 seconds from the total installation where you can see that the H500 disappear from the app. The recording is 11 mb. Can i send it to you?
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Forums/ Tapo Smart Hub
2025-06-02 17:15:52
Re:The H500 does not work on the app
Hi, Where have you ordered your hub? I think I send him also back to BOL. Or the Dutch helpdesk will come with a good solution. Coen
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Forums/ Tapo Smart Hub
2025-06-02 17:13:04
Re:The H500 does not work on the app
@HenkDur Hi, I know that you are from the Netherlands. But did you contact TP-LINK Netherlands? The guy in the mail told me that I was the first one with these problems. Where do you buy the hub? My...
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Forums/ Tapo Smart Hub
2025-06-02 16:32:00
Re:The H500 does not work on the app
@JCA045151 Hi, Thats good news. I see that all the problem hubs having the same MAC adres in the beginning. Only the 4 last characters are different. What is your new MAC adres? From wich country are...
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Forums/ Tapo Smart Hub
2025-06-01 16:33:09
Re:The H500 does not work on the app
@HenkDur Also the same issues here. Status LED is slowly blinking green I've tried several things. Wifi and cable directly in the modem so that there are no switches between the modem and the H500. I...
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