Tapo Smart Hub Forums - TP-Link Community

Knowledge Base[Guide] How to Store Tapo Camera or Doorbell's Videos to a Tapo Smart Hub

If you're looking for an easy way to store videos from multiple cameras and are concerned about losing footage due to theft of the camera's SD card, the new feature of the Tapo Hub might be a great so

InstallationOfficial

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Wayne-TP · Latest post 2025-10-16 01:48:12 by Wayne-TP

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SolutionTapo H500 Performance Optimizations: Cannot Access Storage, Facial Recognition Error

This Article Applies To Tapo H500(EU/US) V1.0 - Firmware 1.1.1 Build 20250324 rel.64977 or 1.1.2 Build 20250409 rel.57629 Description In response to the following situations regarding the Tapo H500, o

Hub Video Storage

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Wayne-TP · Latest post 2025-10-30 08:30:50 by pietras

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tapo h500

hi! I'm having problems with connecting 3 c545d cameras to the h500 i can reach all of the items thru the app but when i try toadd the cameras in the h500 hub it says that it's the wrong firmware and

Hub Video StorageInstallationDevice Connectivity

By mibster

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Storage options when using Tapo camera with Tapo H500 HomeBase

Hi, I'm wondering which storage options are available in parallel when using Tapo H500 HomeBase with Tapo cameras with build in SD card. Can I still use the local SD cards in the cameras when saving o

Hub Video Storage

By Edwinox · Latest post 16 hours ago by Wayne-TP

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Premature footage cutoff when recording to H200 hub

When recording to H200 hub using my C500 camera, the motion detection footage got prematurely cutoff. I missed the last 15 seconds of active motion. This happens regularly especially for long motion v

Hub Video StorageDevice ConnectivityCamera

By JJJ33445 · Latest post 20 hours ago by Wayne-TP

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48Views

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H500 broadcasting wifi

Hello. I just got h500 home base this week. Went through the set up. Updated the firmware of everything it asked even for my cameras. My set up is modem > switch > homebase h500. It is broadcasting it

By the5thace · Latest post Yesterday by Wayne-TP

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35Views

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Tapo H110 IR Hub always switches AC to Heat mode instead of Cool

Hello TP-Link Community, I’m using the Tapo H110 Smart IR & IoT Hub to control my air conditioner. However, every time I try to turn on the AC via HomeKit, it always switches to Heat mode instead of C

Device ConnectivitySmart ActionsMatterHomeKit

By Tonyvina · Latest post Yesterday by Wayne-TP

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1274Views

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Timeline and Recording Issues with H200 Hub SD Recording (C510W & C520WS)

Since switching to SD card recording through the H200 hubs, both my C510W and C520WS cameras have had problems. Each camera is on its own dedicated H200, both using Ethernet. None of this happened whe

Tapo App RelatedRecording Issues

By MrSage · Latest post Yesterday by Wayne-TP

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1235Views

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SolutionOptimizing HDMI Output for Tapo H500: Better Screen Mirroring for Tapo AC-Powered Cameras/Doorbells

This Article Applies To Tapo H500 Description When an AC-powered Tapo camera or doorbell is connected to the Tapo H500, there is a Screen Mirror feature that allows users to cast the camera live strea

Hub Video StorageHDMI

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Wayne-TP · Latest post Monday by Regnum

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H100 Cannot be added to to Kasa app

Hi, I cannot add my H100 Smart Hub to the Kasa app, but can add it to the Tapo app. The problem I have is that the Tapo app cannot be used with the KE100 radiator valves in its current version from th

By tdwatson · Latest post Monday by Wayne-TP

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173Views

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