Tapo Smart Hub Forums - TP-Link Community

Knowledge Base[Guide] How to Store Tapo Camera or Doorbell's Videos to a Tapo Smart Hub

If you're looking for an easy way to store videos from multiple cameras and are concerned about losing footage due to theft of the camera's SD card, the new feature of the Tapo Hub might be a great so

InstallationOfficial

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Wayne-TP · Latest post 2 weeks ago by Wayne-TP

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New ArrivalTapo H500 Smart HomeBase: 16GB+16TB Expandable Local Storage • Face Recognition • Matter • HDMI

Tapo H500 Smart Home Base All-in-One Security Solution [16GB+16TB] Expandable Local Storage, No Monthly Fees Enhanced AI Detection: Face recognition, Person Detection, Pet Detection, Vehicle Detection

What’s NewMatter

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Wayne-TP · Latest post Yesterday by Spb67

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TroubleshootingTroubleshooting: What to do If Fail to Configure Tapo H200 Hub

Here are some tips for resolving configuration issues with Tapo H200. Identify the error message you encounter in the Tapo App, and troubleshoot the issue based on the corresponding suggestions. Case

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Wayne-TP · Latest post 2025-08-08 07:33:20 by Wayne-TP

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TroubleshootingWhat To Do If Tapo Smart Action (Automation/Shortcut) Doesn't Take Effect or Delay?

Smart Action, a feature that facilitates automation and shortcuts between TP-Link Tapo/Kasa smart devices. Occasional issues like automation/shortcut failure or delays may occur due to network connect

Smart Actions

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Wayne-TP · Latest post 2024-09-25 08:05:08 by Wayne-TP

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SolutionTapo H500 Performance Optimizations: Cannot Access Storage, Facial Recognition Error

This Article Applies To Tapo H500(EU/US) V1.0 - Firmware 1.1.1 Build 20250324 rel.64977 or 1.1.2 Build 20250409 rel.57629 Description In response to the following situations regarding the Tapo H500, o

Hub Video Storage

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Wayne-TP · Latest post 3 weeks ago by Wayne-TP

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Camera SD cards and H500 Storage

Hello, Would it be possible to still have the option to both save video on camera SD cards and the H500 SSD. When using Tapo Care you can save both to camera SD and Tapo Care. If the H500 for some rea

Feature RequestHub Video StorageTapo App Related

By TapoJRH · Latest post 9 minutes ago by Wayne-TP

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Initialising a SD card

I have 2 doorbells all set up front and back of house - without SD card. How do I now introduce an SD card - instruction says need initialising. can find instruction about adding the SD card. does it

By Ballerina1 · Latest post 16 minutes ago by Wayne-TP

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Creating an intruder alarm

Hi there, I've just discovered Tapo and its amazing range of products (started with one smart plug, now have a full system). I have created a basic intruder alarm using the H200, a number of window/do

Smart ActionsIntruder

By Intecofreds · Latest post an hour ago by Wayne-TP

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I can't see the 24/7 recordings on the H500 smart hub

Hi, I have the Tapo H500 and a C460 camera with solar panel. In the beginning I have a SD card in the camera and with the latest update I can see the 24/7 recordings. The timeline was light purple. Af

Tapo App RelatedSmart Actions24/7 recordings

By Coen_le_Grand · Latest post 6 hours ago by Wayne-TP

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Face recognition does not work anymore

Hello, 15 days ago the face recognition stopped working on all my cameras (1x Tapo C320WS, 3x Tapo C52A and 2x Tapo D235). Does anybody know how to fix it? All devices have the latest firmware (automa

Hub Video Storage

By Seife · Latest post 12 hours ago by Fudgeybutter

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