Tapo Smart Hub Forums - TP-Link Community

Knowledge Base[Guide] How to Store Tapo Camera or Doorbell's Videos to a Tapo Smart Hub

If you're looking for an easy way to store videos from multiple cameras and are concerned about losing footage due to theft of the camera's SD card, the new feature of the Tapo Hub might be a great so

InstallationOfficial

By

Wayne-TP · Latest post 2 weeks ago by Wayne-TP

3Helpful

3258Views

9Replies

SolutionTapo H500 Performance Optimizations: Cannot Access Storage, Facial Recognition Error

This Article Applies To Tapo H500(EU/US) V1.0 - Firmware 1.1.1 Build 20250324 rel.64977 or 1.1.2 Build 20250409 rel.57629 Description In response to the following situations regarding the Tapo H500, o

Hub Video Storage

By

Wayne-TP · Latest post Yesterday by pietras

1Helpful

2384Views

18Replies

I only receive notifications if I unlock my phone

Good morning, I've done several tests and settings and have come to the conclusion that the Tapo app isn't working properly. Basically, when the t100 sensor detects motion, it sends a notification, bu

Tapo App RelatedNotification

By zebrone · Latest post 58 minutes ago by Wayne-TP

1Helpful

408Views

13Replies

Can’t configure “On” and “Off” buttons on my TV

When I tap the option to edit the disabled buttons, it doesn’t let me configure the “On” and “Off” buttons.

By danyrd

0Helpful

4Views

0Replies

Tapo's system is unusable without full multi-account access to recordings

Hello, I'm really frustrated with the current limitation in the Tapo system. When I share my Tapo cameras and H200 hub with family members, they can only view the live stream but cannot access any rec

By Davrun · Latest post 4 hours ago by Davrun

0Helpful

58Views

2Replies

H500 Multiple failed update

Hello All My H500 currently on firmware 1.1.2 Build 20250409 and the apps notify my there is an update available for 1.3.4 Build 20250916. Everytime I update it the system mention 'Successfully Update

Updates

By shaiful_yazid · Latest post 5 hours ago by Wayne-TP

0Helpful

136Views

5Replies

TAPO TC82 V1 and V2

I have TAPO PC82 V1 and V2 devices I want to know if V1 and V2 are compatible with H500 HUB

By tiomiguel · Latest post Yesterday by tiomiguel

0Helpful

50Views

2Replies

Tapo H500 issues

Hi, I have recently brought the Tapo H500 home base and I have three (3) compatible cameras. The cameras are as follows Model C210 version 2.0 Firmware 1.4.8 Model C120 Version 1.0 Firmware 1.4.1 Mode

By Packers50 · Latest post Wednesday by Wayne-TP

0Helpful

76Views

1Replies

Live Stream Paused

I have 3 x C225 and 1 x C520 cameras connected to my H500. I keep getting this message on all 4 cameras on the HDMI output of the H500: Live Stream Paused. Battery-powered cameras only start mirroring

Device Connectivity

By Dave665 · Latest post Tuesday by Canuck29

0Helpful

428Views

8Replies

Compatibility of H200 smart hub with C410 (V1) and C530 (V2) cameras

I am planning to create a smart home with a hub and some compatbile cmaeras and door sensors in India. I have the follwoing in my list, H200 smart hub, C410 (V1) camera and C530 (V2) camera. Can i con

By Rajug · Latest post Tuesday by Wayne-TP

0Helpful

58Views

1Replies