Hello, thank you for your support. They replaced the device with an Archer VR2100 model and sent it to me. The VR2100 is currently in the cargo. As far as I checked, everything is the same as the...

@Joseph-TP I don't understand what you mean by faulty replacement. I told the software engineer about my problem and told him which firmware version had that problem. He confirmed it and sent me a...

@HelenSmith8261 Thank you but the price was too high for me, my device got bricked and I can't use it for almost a month :D The lesson I learned from this is this: report the error to the software...

@Joseph-TP Yes, I am in contact with him. He said he would contact the service to help me.

@Joseph-TP Hello, the modem came back from the service and they did nothing. On top of that, the rubber feet under the modem were missing. I explained again that the problem was not fixed and even...

@Joseph-TP The engineer got back to me and told me to try a few methods I had already tried because of the increased security in this update. Then he told me to reset the modem. I told him that it...