@Kazbop Do you kow what software version is installed? Tech support have been not very supportive. Basically "Send it back to Amazon"

@MrChuter This is getting painful now! Had an email from a human in technical support who asked me to check the sensitivity settings (already done), check the trigger time and recording buffer...

@MrChuter First response, not great. Some AI chatbot telling me to do what I have already done!!!

@Wayne-TP I have now contacted Technical Support

@Wayne-TP The firmware has updated but it still does not detect. I have set the sensitivity to maximum and set the performance to High. I have run the detection range test which works perfectly, but...

@Wayne-TP Have sent you the details of my doorbell Everyone - did this beta release work for any of you?