@Solla-topee Yes, I am using an Omada ER605 router. I removed DNS settings but it still has the same error. I don't have any ACL's that could potentially block cloud connection. I also don't have...

@Solla-topee hello. I didn't receive any message containing a ticket id or reference. But I have followed the instruction and checked the "add system logs" option

Hi, @Solla-topee. Thank you for attending to my concern. Please see below answers. 1. What's the LED status on the main Deco and satellite Deco? Do you have internet on your client devices when...

Hi. I just want to know if this is a normal behavior of the Deco app that it is only accessible on the same wifi. If mobile data or other network. I get an error as shown. Thank you