@PeachyP Thank you very much for your time and patience. I have informed the senior engineers about your case and he will update the email at the earliest possible time. Please check the update via...

@martinceld Hi, welcome to the community. I see your firmware is a customized firmware for a local internet service provider and have you ever checked with ISP to see if there is a new firmware...

@Lucky71 Hi, Thank you for your patience. For your case, could you please help me check more details: 1. Can I have a full image of your network layout, such as: ISP fiber ONT---Deco X90—network...

@Pip60 Hi, may I know the model number of your smart TV? “It turned Mesh Technology back on by itself”, may I know how many times it happened so far? Could you please swap the location of two...

@NeilHoop It is under Deco APP>More>Advanced>IPV4>PPPoE. After clicking it here, you are able to change the broadband username and password.

@Caris Hi, were you still having the same issue? If yes, could you please tell me after the set-up, what is the LED status on the Deco M4, solid white? Except for the smartphone, do you have internet...