@ReturnOfTheMac Thank you very much for your kind feedback. I would forward your case to the senior engineers for further help. At the same time, could you please help me check the following...

@RetlaW Hi, it is ok to turn off the 2.4ghz and leave 5ghz only. It seemed like the Deco X60 currently stopped broadcasting 5ghz signal; could you please help me run the following test: 1. enable the...

@vis0 Thank you for your feedback. There is a new firmware 1.5.3 for Deco M5 and could you please try to update the firmware first: https://www.tp-link.com/support/download/deco-m5/#Firmware...

@Yohome Hi, have you tried to manually upload the firmware 1.5.0 first, then to the 1.5.1 later: https://static.tp-link.com/2021/202102/20210203/Deco_M9Plus_V2_1.5.0_201211.zip...

@Ian_Perkins Hi, except the advice of Alexandre, please also check the internet connection type on the Deco to see whether it matches with the Virgin Hub; Sometimes, the Virgin modem router might use...

@Sozkaynak Hi, in this way, every time you try to connect one satellite Deco via Ethernet cable to the main Deco, the whole Deco system would turn red and lose internet connection? --PS: just in case...