@CamillaLD Hi, you might need to set up Deco first, then change to the Access point from default wireless router mode. After that, the previously created Wi-Fi SSID could be changed to be the same as...

@X60V1 Hi, I am not sure what might be the problem and would like to forward your case to the senior engineers for further help. Please try to reply to the email with a copy of the whole system log....

@1919 Hi, Currently, the configuration of Deco has to be via Deco APP. Other configuration methods are not supported yet.

@Michaelgb Hi, since you did not mention only windows are affected, I guess the not-connected devices are not windows only. Could you please help me check the following information so that later I...

@obbort Hi, what are the windows devices you are having trouble with? May I know the model number and operating system? Would there be any error message when failing to connect? If you would like to...

@BigBert Hi, you could refer to the instruction on this link: https://kb.netgear.com/27476/How-do-I-set-a-static-IP-address-in-Windows