@115A Hello, detailed issue description including the TP-Link device model as well as its hardware version will help a lot in addressing the issue, so don't hesitate to provide as more details as you...

@DrJulius Hello, may I know who is your ISP? Please ensure you have a stable connection when you connect a computer to the ISP modem directly bypassing the router, and dial up on the computer to...

@cdigi25 Thank you for reporting the issue to the community. Our engineers would like to work with you to figure it out. Kindly check your email box and follow up.

@banana_peroxide Your understanding about the two DNS settings on the router is correct, one for the interaction between the router and the internet, the other for the interaction between the router...

@Mikko As confirmed with the engineers, the version you downloaded was for the EU version, you can install it on the router. We will update the folder name soon.

@trancemeister75 Is it AX10EU v1.0, or v1.20? Please check this by verifying the device label, then check the official website again. If it is AX10EU v1.20, then you can download the latest firmware...