@Dekenba Actually, if you can get almost full speed when you use the Speedtest app on your phone, that is the actual speed you can get. The Tether speedtest may not accurate as we cannot choose the...

@MikeyA When the HDD disconnects, is the USB LED on the AX6000 still on? What is the format of the 5TB Seagate Expansion Plus, is it the same as the old 500gb USB drive? Is there an additional power...

@GibbyBoye What kind of WAN connection type you chose on the old router? Static IP or Dynamic? Please ensure you are choosing the same connection type on both the old router and on the C20. If the...

@colefamous Did you configure the C54 by referring to the below instructions? Check again the C54 is connected to the AX50 via LAN-LAN: https://www.tp-link.com/support/faq/1199/ BTW, is the AX50...

@BD26 Please check the instructions in this article to add Youtube and Whatsapp into the Allowed website: https://www.tp-link.com/support/faq/1389/

@Draiman Thanks for getting back quickly. You can also monitor the LED status on the AX11000, check if the LED will become orange/red when the internet drops. Kindly reply the email, we will have a...