@Noo8ie Yes, our engineers would like to work this with you, they will try to help you out. Please check the email box and discuss this with them.

@bikoo Was there any change in the network? Please refer to the guide below to reconfigure the PPTP VPN settings on the VR400: https://www.tp-link.com/support/faq/1751/ If this still fails, please...

@Hobbitbiker May I have the firmware of the VR2800? Please check and ensure it is up-to-date: https://www.tp-link.com/support/download/archer-vr2800/#Firmware What is the brand and model of the...

@RussL Please check if you are still connected to the VR2800 network when the ping showed timed out on the phone or laptop. Try to run a Wi-Fi analyzer to look for a clear 2.4G and 5G channel, it...

@WaterMelon Hi, it is suggested to try the beta firmware on the Archer C6, which will allow you to disable the Onemesh on it. You can find the firmware here:...

@LockoRocko Can we have some ping test results when you connect the computer to the VR2100 with cable, please try to disconnect other devices in the network?