@Espartaco0101 They will email you, please keep in touch with them, thanks.

@Bite Thank you very much for getting back with the detailed info. Is the ports you have opened still showing up correctly on the C80 web page when it stops working? As per your description, it seems...

@Bufke As per your description, it seems that the issue often happens when the PC is restarted, am I correct? If that is the case, please check if there is power saving on the PC, you may go to...

@IdoVR600 Nope, you should go to Advanced > NAT Forwarding > Virtual Servers to add the UDP 88 port for the Xbox, below is the guide: https://www.tp-link.com/support/faq/1748/

@Phil4wd Thank you for posting on the TP-Link Community. Can you please provide more details as below, then we can try to investigate? 1. What is the detailed symptom when the Sky Q box freeze, can...

@JaseZA Thank you very much for getting back with the detailed info. As I can confirm, it seems you are not on the latest beta firmware we posted here, the latest beta version should be...