@bupkis We have emailed you again, please confirm, thanks.

@vkr Thanks for getting back with the details. Can you please confirm what kind of live meeting software are you using in the network? Is that software running on a computer connected to the router...

@Imran0321 Hi, I don't think you can install a US firmware into an EU device, and we don't suggest you upgrade the device firmware across regions, and it will be against the warranty, you can upgrade...

@Sergiu_Papuc Thank you very much for the quick reply and detailed info. The tech team was made aware of your issue, they will likely reach out to you via email to continue to troubleshoot your issue.

@CornishPixie Sorry, the Archer A5 doesn't support Sky's MER option 61, we only have the DSL modem routers can work with that, such as VR2100.

@Fran.xd.22.4 Yes, that is correct. How about the speed, is it normal now?