@happerhapper What kind of USB device you're attaching to the BE800, how about its capacity and format type? Is the Windows 10 PC connected to the BE800 via LAN cable or wireless? Can you try to...

@CollateralDmg Just want to confirm again if you would like to work with our support engineers. If yes, please kindly reply to the email to follow up. Thank you very much.

@tpuser53 Thank you very much for your detailed explanation. To assist and figure it out efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your...

@JohnGhost Thank you very much for the detailed information. To assist and figure it out efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your...

@respeto1 Thank you very much for reporting the issue to the community. I cannot reproduce the issue you're experiencing. Could you please provide a screenshot of the popup window that appears each...

@JFDSD Thank you for reporting an issue to the community. To better understand the issue you're experiencing, could you please provide more details? 1. Please reset the BE550 to factory defaults and...