@Paulnguyen Hi, apologies for the delayed response. Can I have more details about the issue then we can try to figure it out? 1. Can you confirm if the wired connection of this WR940N is good or not?...

@GaziTaufiq Hi, apologies for the delayed response. Below is a setup video for your reference to install your wireless router: https://www.tp-link.com/support/setup-video/ But if you still failed,...

@Vgpd Hi, apologies for the delayed response. If it shows the cable unplugged, that means there must be an issue with the connection between the modem and the WAN port of the router, you may need to...

@stan88 Hello, apologies for the delayed response, and thanks for reporting the issue to the community. To better help you, please help to confirm the following information. 1. What is the detailed...

@Allan007 Apologies for the delayed response. Are all the devices connected to the WR941HP via wireless connection? What are they, are they some laptops, phones? Or range extenders? As I found they...

@Abhi-ArcherA6 May I know who is your ISP? When the internet drops, is the Internet LED on the A6 orange or green? BTW, we would report the issue to the support engineers, they will likely reach out...