@AlexBueno May I know who is your ISP? Is the IPv6 connection working fine when connecting the ISP modem directly to the computer? We hope you could provide more details as we asked previously, then...

@Imperatorn Can you confirm if the QoS on the AX6000 is disabled? Try to disable the QoS, ensure it is on the Standard mode, or simply reset the AX6000 to confirm, thanks.

@RobCas Do you mean the router will restore to factory settings automatically? Was there any special operation or activity causing this auto-reset that you can notice? Even by resetting it manually...

@iod Sorry to hear that. When there is no internet on the A6 and its internet LED shows red or off, can you login to its web interface to confirm if there is still a WAN IP address, what is it? It is...

@Imperatorn My apologies for the delayed response. Can you confirm if the QoS on the AX6000 is disabled? Try to disable the QoS, ensure it is on the Standard mode, or simply reset the AX6000 to...

@Bart.P Hi, Sorry to tell you that we only provide English Service for Global users, so we tried to translate your question into English and continue to help you. Wish your understanding. If your...