@Koerthe Hi, keep in touch with our engineers directly via email, they will help you out.

@Crepo I see, if that is the case, we have little to do about it. If you know who owns this "VodaphoneConnect", you may check if he can lower down the transmit power on his AP, this may help with the...

@jaap24 Noted. So the issue is the wireless connection is not stable when connected to the AX11000? May I know who is your ISP? Can you get the internet from your modem directly when the AX11000...

@jsphoto Please describe your issue in more details, such as how do you use the 4tb external Seagate via the AX50, via SMB or FTP? Ensure this 4tb external Seagate is working stably when you plug it...

@josh564 Sorry to hear that the beta firmware doesn't help your issue, you can download and update to the latest official one from the official website to revert it back to check again, thanks.

@josh564 Hello, thanks for your kind feedback, we are sorry this takes long. Update (2020-12-08): Our developer has provided a new beta firmware which allows you to manually select the band on the...