@Dami Hello, have you returned the router? If not yet, we can send you a beta firmware for test, thanks.

@Akshith123kumar What is the model number of your TP-Link device? Do you refer to the login username and password? If you have never changed them, both are admin. While if you changed it when you set...

@BS11 OK, keep in touch with our engineers, they will try their best to figure it out.

@BalicaAdrian I see, that is OK, you may check if the repair helps. Just let me know if you still need any further suggestions, thanks.

@Robinson_Chera It might be caused by some configuration on the router. We will email you to follow it up, please check your email box and respond, thanks.

@Andrii9960 I see, sorry for the trouble caused by the router, while I think you can get it replaced with the reseller easily since you just bought it a week. Please let know if there is anything we...