@pdelaney Hello, thanks for reporting the issue to the community. Is it possible you ask one of your customer to contact our tech support directly by providing the below info? Thanks a lot. 1. Who is...

@stefaanb Hello, what is the model number of the TP-Link device? As per your description, it seems that it is linked to the TP-Link account, you may try to unbind TP-Link account with the router as...

@Younes_Algerian Hello, the router doesn't support any VPN server or VPN client settings, it only supports VPN Passthrough by default settings, while it can work with those VPN client applications...

@DMiloje Hello, are you using the same samsung C410w printer as @geekfer ? When you try to connect to the 2.4GHz network, does it just show you incorrect password error? Try to reset the router and...

@Muktar10 Hello, the Archer C20 V5 doesn't support any VPN server or VPN client settings, it only supports VPN Passthrough by default settings, while it can work with those VPN client applications...

@robotzor Hello, please confirm and ensure the QoS setting on the AX6000 is disabled, and no device is in the High priority, or it is suggested to reset the AX6000 and reconfigure it from scratch,...