@japes Hello, please refer to my previous suggestions and see if one of them will help the situation, thanks.

@Sharan3096 Thanks for bringing this up. Can you please confirm the above info that we want to confirm, then we will try to figure it out?

@Shaamaan @Geeohgo Hello, apologies we didn't respond to this issue you reported. We would like to escalate your case to our engineers, and they will help follow it up, if you are willing to do...

@Ivaylo Thank you very much for your testing, we will check the other thread and try to find some clue, good day.

@MattProctor I see. So are both tivo1 and tivo2 actually working on this network? If they are working fine, I guess this display issue may be related to the network sketch, as they are actually...

@Subliminal Hello, thanks for reporting this to the community. As far as I know, the Deco M5 have already supported this account transfer feature, can you please check if you are running the latest...